Under section 175 of the Housing Act 1996, a person is homeless if they have no accommodation in the UK or elsewhere which is available for their occupation and which that person has a legal right to occupy.
Under the Homelessness Reduction Act (2017), the local council has an obligation to help anyone who is homeless or threatened with homelessness to secure suitable accommodation.
If you are sleeping rough or concerned about someone sleeping rough, you can use StreetLink to report a case of rough-sleeping anywhere in the UK.
By using the StreetLink app (iOS or Android), website or phone line, you can alert local authorities and homelessness organisations to people sleeping rough. StreetLink urgently connects people experiencing homelessness with the local support available to them and ensures help and support can be given quickly.
The street outreach services that StreetLink connects people to are for adults only. If you or the person you are concerned about is under 18, please call 999.
If you are sleeping rough you can just turn up at Slough Homeless Our Concern, Quaker Meeting House, 74 Ragstone Road, Slough, SL1 2PX.
It’s a place to get off the street six mornings a week with free breakfast, lunch and food to take away, as well as free showers, laundry facilities and access to help with health, benefits and housing.
We support people who are sleeping rough to find accommodation and we have over 180 bed spaces in small shared houses with coaches to help make homelessness a thing of the past.
If you or the person you are concerned about are currently sleeping rough or at risk of becoming homeless, please present yourself to the Civic Centre on Uxbridge High Street, UB8 1UW.
Emergency appointments are available with homeless prevention caseworkers at the Hillingdon Council. However, before any interview can take place, an online form will need to be completed.
Trinity runs a Reconnection service in partnership with a number of other organisations. We support people who are sleeping rough to find accommodation in an area where they feel safe and are able to leave rough sleeping behind.
If you are sleeping rough at Heathrow Airport visit Heathrow Travel Care at Heathrow Airport: Room 00142, North Wing, Terminal 3 Arrivals, TW6 1BZ.
Shelter England (8am – 8pm, weekdays, 9am – 5pm weekends) If you have nowhere to stay right now, phone Shelter’s helpline at 0808 800 4444. You can also use Shelter’s advice service finder for local help and advice.
No Second Night Out focuses on helping those who find themselves rough sleeping on the streets of London for the first time. They will try to respond to new rough sleepers, and will provide an offer that means they do not have to sleep out for a second night.
If you or the person you are concerned about are in immediate danger, need urgent care or appear to be under 18, please call 999